Frequently Asked Questions
Questions, answered.
Eighteen questions across five sections. The objection layer the Round 3 buyer panel told us mattered most is in section three.
Last updated: 2026-05-19.
Who Aule is for
Who is Aule for?
Aule is built for the person inside a household who is, in practice, holding the operating layer of a family — most often a working mother, but also the convicted partner, the single parent, and the executive family where the Household COO role has consumed more than a full-time job. If you are anticipating, planning, and remembering for everyone, Aule is built for you.
Is Aule only for two-parent households?
No. Aule is built for whoever holds the operating layer. Aule households include two-parent dual-income families, single-parent households, shift-worker families, and blended households where logistics span multiple addresses.
Do I need to be wealthy to use Aule?
Membership is $2,999/yr, or $299/mo month to month. It is not a discount product. The buyers who say yes at this price are usually households where the time and attention being given back are worth more than the membership several times over. If the price is the question, read what the layer actually does at getaule.com/products/how-it-works before you decide.
What Aule does
What does Aule actually do?
Aule takes ownership of the cognitive operating layer of your household — anticipating what needs to happen, deciding who does what, routing work to the right vendor or person, and closing the loop. Concrete examples: routing the plumber, drafting the birthday plan six weeks out, monitoring school email, scheduling pediatric annuals, flagging an unfamiliar credit card charge, coordinating travel.
Is Aule an app I have to learn?
No. Aule is a managed service. You talk to it the way you would talk to a trusted operations partner — one sentence at a time, in whatever channel fits the moment. There is no dashboard you have to log into to make Aule work.
How is Aule different from a chore app, a family calendar, or a generic AI assistant?
Chore apps redistribute the doing. The mental load is in the deciding. Family calendars hold what you have already decided. Generic AI assistants produce output, which adds to the load. Aule is a household intelligence layer — it owns the system, not the tasks.
Trust
What happens when Aule gets something wrong?
Aule will get things wrong. The human operations layer paired with your household catches it before the household has to. Errors are surfaced, explained, and corrected within the same conversation thread.
What gets approved by us vs. auto-executed?
Configured per household during onboarding. Default auto-execute: scheduling with established preferences, approved-list vendors, calendar additions, recurring workflows already approved once. Default approve-first: any new vendor, spend above a household-set threshold, anything that touches children’s identity, anything with reputational weight.
Where does our data go?
Aule does not sell household data. Partner consent is explicit before either adult sees the household’s full operating layer. Members can export, delete, or reset at any time. Full privacy whitepaper at getaule.com/privacy.
What if this feels like another job after we start?
If the first 30 days feel like Aule has added work instead of removed it, cancel for a full refund — no questions. This is the only risk-reversal we offer. We do not discount the membership rate.
How do you handle our kids' information?
Children’s data is the highest-sensitivity tier in Aule. Not used in training, summarization, or analytics outside your household. Visible only to the operations layer assigned to your household. Deletable on request with full audit trail. Never shared with outside parties (including nannies, ex-spouses, in-laws) without explicit case-by-case approval.
Is this another scarcity-marketing trick?
No. There is no cohort cap, no waitlist, and no countdown. Membership is self-serve and open — you can start today. What we do hold to is depth: every household gets a real operations partner during the first 60 days, and that is a commitment about how we onboard, not a lever to make you hurry.
Pricing
How much does Aule cost?
$2,999/yr billed annually, or $299/mo month to month. Both plans are self-serve and carry the same service; annual is the plan most households pick. Bespoke installations start at $50,000 and are by inquiry.
Why does Aule cost what it costs?
A member household receives a human operations partner during the first 60 days, a household-specific configuration of every workflow Aule runs, and a service that is taking responsibility for cognitive work valued at far more than the membership in unpaid annual labor.
What's included and what's not?
Included: vendor routing, calendar operations, school comms, gift and birthday workflows, medical scheduling, travel coordination, spending review, summer-camp scheduling, and household-specific workflows. Not included: the cost of vendor services Aule routes you to. Aule does not mark up vendor invoices.
Can we cancel?
Yes, any time, with a full refund inside the first 30 days. After 30 days, cancellation ends membership at the end of the current billing year; no further charges are made.
Getting started
How do my partner and I get started together?
Either of you can start the membership — there is no application and no spousal sign-off to clear first. The second adult is invited during onboarding, and we do require both adults to opt in before the household’s full operating layer is shared with Aule.
What happens after we sign up?
You pick a plan and pay at checkout; there is no review queue in between. Within 7 days, onboarding kicks off with a 45–60 minute call. First closed loops land within 14 days of onboarding.
Still deciding? The plans, what each one includes, and what it costs are all on pricing. Both are self-serve — you can start today.