01Is Aule an app I install or a service that runs my house?+
It is a service. The product surface — the chat, the morning brief, the receipts — lives in an app, but what you are paying for is the human-and-AI operations team running on top of your household. Charter members onboard with a real person in a real conversation. The app is the surface, not the service.
02Is Aule run by people or by AI?+
The household-facing layer is AI — full auto by default, two beats of confirmation on grocery and any spend over $200. Behind the agent, our operations team tunes the layer toward a 95%-plus closed-loop completion rate. They are not reviewing your individual transactions; they are improving the architecture everyone runs on.
03How is this different from just using ChatGPT to plan my week?+
ChatGPT does not know your household, does not act without being asked, does not close loops end-to-end with vendors and stores and reservations, and does not have a memory that compounds with every action. Aule is the opposite shape on every one of those. It is also under contract to keep your household data inside your household.
04What happens the day after I apply?+
The application is reviewed by a member of the success team within forty-eight hours. If accepted, you get an emailed Stripe payment link and a welcome flow that walks you through the onboarding interview, the rails (the integrations Aule reads from), the permission ladder, and the spend guardrails. By day eight, the household is held.
05Can both partners use the same Aule?+
Yes — and we strongly recommend it. Aule learns the whole household, not just one person. Adding a partner adds zero to the rate.